Privacy Policy

These Terms of Use and our Privacy and Cookies Policy govern your use of the HiPay.com website (“Website”). Use of the Website includes accessing, browsing, or registering to use the Website.

Please read them carefully as they affect your rights and liabilities under the law. By using the Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our Website.

Website Provider

HiPay.com is a site operated by HiPay SAS (“We”). We are registered in France under company number SIREN: 390 334 225 and have our registered office at 6 Place du Colonel Bourgoin, 75012 Paris France.

Changes to These Terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to Our Website

We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

Accessing Our Website

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual Property Rights

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

DISCLAIMER OF WARRANTY

WE ARE PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH WE BELIEVE THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT (ALTHOUGH WE MAKE REASONABLE EFFORTS TO UPDATE THE INFORMATION ON OUR WEBSITE).

DISCLAIMER OF LIABILITY

IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS WEBSITE.

Additional Services

We may provide specific services on our Website like contact forms, newsletter subscription forms, downloads and/or online tools. For the use of these services you might have to provide additional information and the use of such services may be subject to additional terms. If so, these additional terms will be brought to your attention before you use the respective services.

Please also read our general Privacy and Cookies Policy carefully prior to disclosing any personal data to us by means of such services like, for example, a contact form, blog or forum.

Feedback

By submitting ideas, suggestions and/or proposals (“Feedback”) to us through its suggestion, feedback, wiki, forum, social media profiles or similar web pages, you acknowledge and agree that (i) your Feedback does not contain your or any third parties’ confidential or proprietary information; (ii) we are not under any obligation of confidentiality, express or implied, with respect to the Feedback; (iii) we, in our discretion, shall be entitled to use and disclose such Feedback for any purpose, in any way, in any media worldwide; (iv) we may have something similar to the Feedback already under consideration or in development; (v) the Feedback automatically becomes our property without any obligation to you; and (vi) you are not entitled to any compensation or reimbursement of any kind from us for the Feedback under any circumstances.

Third Party Links and Resources in Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of France and any disputes will be decided only by the French courts.

Privacy Policy

HiPay is committed to protecting and respecting your privacy.

HiPay.com (the “Website”) is owned and operated by HiPay SAS (“we”). This policy together with our Terms of Use explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms of Use carefully; by accessing the Website you confirm to have understood and agreed to them.

What Information We Collect About You

We collect information about you when you:

      • visit the Website, and other sites accessible from the Website;
      • register with us to use any products or services on the Website, by phone, email or social media functions on the Website;
      • take part in customer surveys and questionnaires;
      • contact us (i.e. in writing, call customers services)

The information you give us may include: name; email address; phone number; job title; Internet Protocol address used to connect your computer to the Internet.

Using Your Information

We use your information to:

      • manage and improve the Website;
      • personalize our services to you;
      • tell you important changes to the Website and our services;
      • allow you to participate in interactive features of our service, when you choose to do so;
      • manage customer requests, inquiries, surveys and questionnaires;
      • carry out customer and marketing research;
      • provide you with information about our products and services;
      • process your application for employment at HiPay.

Sharing Your Data

We may share your personal information across the HiPay Group so we can provide you with the relevant products and services; or where we are required or permitted to do so by law; or to any successors in title of our business.

When we have your consent, we may share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

Marketing and Customer Research

If you agree, we may contact you with information about HiPay’s products or services or other marketing research. This choice is yours. If you decide not to receive any further marketing information from us, please follow the unsubscribe instructions included in our emails or you can contact us at [email protected].

Other Websites

The Website may contain links to other sites which are outside our control and not covered by this policy. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our visitors to be aware of this when they leave our website, and to read the privacy policy of such websites linked to when visiting them.

Cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies athttp://www.allaboutcookies.org and http://www.youronlinechoices.eu.

What Cookies We Use on the Website

A list of all the cookies used on the Website by category is set out below.

The Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and your browsing experience.By using the Website, you agree that we can place these types of cookies on your device.

Session Cookies
These cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. If you have chosen to identify yourself to us, we use session cookies containing encrypted information to allow us to uniquely identify you.

_hjIncludedInSample

This session cookie is set to let us know whether that visitor is included in the sample which is used to generate funnels (using HotJar Analytics).

Persistent Cookies
These cookies remain on your computer after you close your browser or turn off your computer. They are activated each time that the user visits the website that created that particular cookie. When you purchase our services or provide us with personal information, a unique identifier is assigned to you. This unique identifier is associated with a persistent cookie that we place on your Web browser. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.

_ga and _gat
Enables us to track non-personal visitor information such as number of visits, visit length and referrer (using Google Analytics)

wfvt_
Enables us to predict your location and display content in the appropriate language.

pll_language
Enables us to store your preferred content language.

wordfence_verifiedHuman

Protects the site against malicious attacks (using WordFence).

If you reject the cookie or have cookies turned off, you may still use the Website although we will be unable to provide you with the personalized experience we can offer using the cookie data.

Social Media and Public Forums

You may choose to submit information through the bulletin boards, blogs, chat rooms or other social media features (including Facebook Like button and Widgets) that run on the Website. Social Media Features and Widgets are either hosted by a third party or hosted directly on the Website. This Policy only applies to those hosted on the Website. Please also note that the information that you decide to share through such social media features or public forum will be read, collected or used by other users.

Access to Information

To obtain a copy of information we hold about you, please contact [email protected]. Your right of access can be exercised in accordance with the applicable data protection legislation. Any access request may be subject to a fee of 10 € to meet our costs in providing you with details of the information we hold about you.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

Last Update: 31/03/2020

© HiPay SAS 2020