Analytics

Custom data sent to HiPay can be used in our Analytics Platform. The tables below describe the fields to set up and the reportings in which custom data may be available.

      • Transactional reporting refers to Payment page and Payment performance analyses.
      • Marketing reporting refers to acquisition, RFM and churn rate analyses.
      • Specific reporting refers to dedicated reportings developed for instance on shipping, usage of discount codes…
      • Machine learning refers to our “Fraud Advisor” application. These additional fields sent to our machine learning algorithms strengthen the prediction when analyzing if a transaction is fraudulent or not.

Custom data fields  

      • “Label” is the key name sent in the custom data.
      • “Other labels accepted” defines additional key names that can be used for a given label.

Store and delivery information  

Label

Other labels accepted

Comment

Transactional reporting

Marketing reporting

Specific reporting

Machine learning

delivery_type

Shipping Method, Livraison

Click and Collect, Home delivery, Pick-up & Go…

 

 

carrier

shipping

E.g., DHL, Chronopost, La Poste…

 

 

 

 

pick_up_go

commande_point_relais

E.g., Name of Pick-up & Go location

 

 

 

 

pick_up_go_zip_code

None

E.g., 75012

 

 

shipping_option

envoi

Additional options for delivery

 

 

store

enseigne, CodeMagasinVendeur

E.g., Champs-Élysées store – Paris

 

 

delivery_cost

None

4.99

 

 

 

Discount information  

Label

Other labels accepted

Comment

Transactional reporting

Marketing reporting

Specific reporting

Machine learning

discount_code

discounts, Promo Code

E.g., Delivery10, New50…

 

 

 

Risk and marketing information  

Label

Other labels accepted

Comment

Transactional reporting

Marketing reporting

Specific reporting

Machine learning

is_first_order

first_order, first_time_buyer, customer_first_order

Format: 1/0 (1 for Yes, 0 for No)

 

 

customer_registration_date

client_date_inscr

Format: YYYYMMDD

 

 

is_suspicious

suspicious_order, suspicious

Format: 1/0 (1 for Yes, 0 for No)

 

 

 

has_high_risk_product

None

Format: 1/0 (1 for Yes, 0 for No)

 

 

 

has_sponsor

None

Format: 1/0 (1 for Yes, 0 for No)

 

 

 

acquisition_period

campagne

Format: YYYYMM

 

 

 

acquisition_channel

canal

E.g., Web, Store, Campaign

 

 

 

affiliate

None

Name of affiliate

 

 

customer_id

numCli

E.g., 123456789

 

 

campaign

None

E.g., Facebook_Ad654AZ

 

 

 

campaign_type

None

E.g., Facebook campaign

 

 

Purchase and product information  

Label

Other labels accepted

Comment

Transactional reporting

Marketing reporting

Specific reporting

Machine learning

product_family

None

E.g., Clothes, T-shirts…

 

 

 

product_quantities

quantity, quantities, product_quantity

Quantity of products in basket/order

 

 

product_collection

club

E.g., Fall 2016, Book series

 

 

Marketplace and invoice information  

Label

Other labels accepted

Comment

Transactional reporting

Marketing reporting

Specific reporting

Machine learning

invoice_reminder

relance

E.g., Yes, 2nd, No…

 

 

 

merchant_name

None

E.g., DOE John (ABC NETWORK S.L.)