Point of Sale – Overview

The HiPay Enterprise platform is your partner for the unified commerce, centralizing all your payments in one interface. Allowing you to process payments from your website as well as on in-store payment terminals, through one single platform.

The three pillars of all our POS offers are:

      • Delightful Customer Experience: a secured in-store payment processing, queue boosting thanks to the tablet integration, cross channel refund for all our HiPay Gateway offerings, and much more.

      • Great Unified Commerce Insights: you will be able to easily identify trends between your stores, at the same time that you get a better understanding of the online and in store customer behavior.

      • Easy to Integrate & Maintain: we are also developers, so we understand the importance of simple and stable applications.

All of this, in combination with our acquirer integration to get an end-to-end view over your transactions’ lifecycle –including reconciliation

To get a better understanding of HiPay’s omnichannel solutions, we recommend you to visit the dedicated pages on our corporate website.

For more information about processing e-commerce transactions, please check our online payments documentation.

Point of Sale Solutions

Charging your customers and managing transactions on physical payment terminals follow the same workflow as processing e-commerce transactions. In-store transactions are registered as payment transactions in the same platform, with basically the same behavior as e-commerce transactions.

To use HiPay’s Point of Sale, you can integrate one of the following  solutions, depending on your in-store payment ecosystem.

inStore Vision +

Customer Experience
Normal
Data Insights
Low
Integration & Maintenance
Great

Smart Terminal

Customer Experience
Great
Data Insights
Great
Integration & Maintenance
Hard*

Passive Integration

Customer Experience
Great**
Data Insights
Great
Integration & Maintenance
Medium

* The integration & maintenance for Smart Terminal is hard as you need to install an SDK to make it work. We are currently working on an API Integration to improve this.

** The customer experience for the Passive integration can be great if you have a system in place that makes the connection between you POS software and the POS Terminal. If it is not the case, the Customer Experience it is Normal.

Provisioning payment terminals

To be able to initialize transactions on payment terminals through HiPay’s platform, you need to get provisioned payment terminals from HiPay. Depending on your needs, you can get such terminals in different ways:

      • Payment terminals configured with the proper HiPay software can be shipped directly from our partners network
      • Your existing payment terminals can be updated by your fleet maintainer in order to embed the HiPay POS software

Please submit a request on our Support Center to get provisioned payment terminals.